Privacy Policy

We value your privacy and are committed to protecting your personal information. This Terms of Privacy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect:
We collect various types of information to provide and improve our services, including:

  • Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
  • Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and the time and date of your visit. This data helps us understand your preferences and enhance your browsing experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. For more details, please refer to our Cookie Policy.

How We Use Your Information:
The information we collect is used for various purposes, including:

  • Processing Orders: To fulfill your orders, process payments, and provide customer support.
  • Communication: To send you updates about your order, respond to inquiries, and provide you with promotional materials, if you’ve opted to receive them.
  • Improving Our Services: To analyze how our website is used, improve our products and services, and enhance your shopping experience.
  • Legal Compliance: To comply with legal obligations, prevent fraud, and protect the security of our website and users.

Sharing Your Information:
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party companies that assist us with payment processing, shipping, marketing, and website analytics. These providers are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their services.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Your Rights:
You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct your personal details if they are inaccurate or incomplete.
  • Deletion: Request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

Security of Your Information:
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy
We may update this Terms of Privacy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns about our Terms of Privacy, please contact us at info@ladybamboos.com

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Lady Bamboo’s with your personal information.